EQA Customer Experience
During your first call, a professional specialist can help you with:
Your dedicated specialist will tailor a solution and present:
Quality nationwide delivery and installation is as critically important as product quality.
Customer care is not sacrificed due to lower prices.
Great business relationships are the key to our success.
We consult and educate to ensure that you will make well-informed decisions and have full confidence in purchasing with EQA. Below are some key questions to think about during your evaluation process. Call us toll-free at 888.719.3595 for the answers and to start your FREE, NO OBLIGATION consultation!
Product Recommendations
"What products best meet my company's needs and goals?"
Budget Balance
"How can I make best use of my budget?"
Quick Price and Time Estimates
"What is the overall price range for my project including delivery, installation and tax?
General Space Plan Consultation
"How many people can I fit my office space?
Learn About EQA
"Why buy from EQA?"
Turn-Key Package Proposal
"How much money can I save with EQA?"
"Are there other steps or add-on costs to completing everything?"
Detailed Space Plan
"How will the furniture be arranged in my office?"
View Your Space in 3D
"How will it feel to walk through my office with the new furniture?"
Product Samples & High Resolution Product Images
"How will the furniture look and feel?"
Meet The Team & Visit Our Showroom
"Is ordering online just like ordering locally in person?"
"Why buy from EQA?"
Certified Professional Installers
"What's the difference between a $200/hour and $50/hour installer?"
On-Time Installation Schedules
"How dependable are delivery and installation schedules?"
Full Cooperation
"How will installers need to coordinate with electricians, IT networking, and facilities?"
On-Site Problem Solving
"How do we handle errors or last minute changes?"
Accredited A-Rating with Better Business Bureau (BBB)
"How good must a vendor be to be accredited by the BBB?"
Communications
"How accessible is customer service?"
Schedule Changes
"What if my schedule changes?"
Damage Claims
"How do we resolve freight or installation damages?"
Warranty Claims
"How do I claim product warranties?"
Our Repeat Customers
"Who would buy from EQA again?"
- Wal-Mart
- US Army
- Blue Ridge Mountain Sports
Customer Surveys
"How do others feel about EQA's service & products?"
Continual Relationships
"Is there a relationship, or do I start over every time?"
Add On Orders & Re-Orders
"Is it easy to re-order just a few more products?"
Moves, Changes and Reconfigures
"Do you help with moving furniture or re-configures?"
